STRANDS FORDONSKOMPONENTER AB IS A MANUFACTURERS AND WHOLESALER. ALL OF OUR SALES ARE TROUGH OUR RETAILERS, DISTRIBUTORS AND OEM. THEREFORE YOU CAN NOT USE OUR SHOP WITHOUT AN ACCOUNT.IF YOU ARE AN RETAILER/DISTRIBUTOR OR OEM AND WANT TO USE OUR SHOP CLICK HERE TO APPLY FOR AN ACCOUNT.

BUSINESS CUSTOMERS  

Click here to open an PDF with our delivery terms and conditions of sale.

Kortbetalning sker via webshopsleverantörens tjänst (DIBS).
Direktbetalning via Nordea.

We want our customers to shop easily and securely, to achieve this, we have conditions of sale in our web shop. Strands must approve returns and / or complaints before they are sent back to us. In case of a return you need to fill out a form with a return number, which you can obtain from Strands. We answer all questions relating to purchases / orders within 24 hours (weekdays) info@strands.se
(You can also call us: +46 (0)320 450 450).

Actual shipping cost will be added to bulky / heavy goods.
This is done automatically and appears in checkout on most goods, but with some goods, this is done by the automatic order confirmation that will be sent to you. If you want to be sure of the costs, you are welcome to call 0320-450 450 or email us at info@strands.se

Unclaimed packages will be charged with 450, – (incl. VAT) to cover our handling fees.
Packages must be picked up at the Post’s delivery points located in 14 days.

For packages up to 35 kg there is an additional unit fee charged with the handling fee.
This fee includes shipping, notification fee and handling fee. No additional costs (in Sweden) if not stated on the article page or the payment option you choose entails additional costs. We charge actual shipping cost for some items. The actual shipping cost is added on later, and this cost is added to the total purchase price.

For large orders we announced change in delivery costs before the order is sent.
When choosing to pay by invoice, you will undergo a normal credit review. If the credit review does not give us a satisfactory result, your order will be converted to prepay , and you will then be sent an invoice to prepay.

We have no minimum order limit.

Delivery
Normal delivery time for items in stock is 2-3 working days. (In Sweden)

If an item is out, it will end up on back orders and delivered at a later date. The backordered items will be removed from your order and you only pay for what is delivered. You can cancel an order without charge if it is delayed. This is done by contacting us.

Guarantee
In general we leave a one-year warranty unless it says otherwise on the article page.

Returns
If an item is to be returned, Strands shall be contacted at reklamation@strands.se and You will then receive a return number and a return form which must be filled out correctly and sent along with the return back to us with the consignment-note from us. The warranty applies from date of purchase. Strands do not under any circumstances accept picking up packages sent elsewhere than directly to the return address.

Click here to download the complaint documentation in PDF format.

Normal use
The interpretation is that if you for example own a bus, taxi or delivery truck going 20-400000 km a year, it means that you reduce your warranty period, for example Xenon lamps are consumables and have generally no guarantee. All guarantees relate to normal use. Life expectancy of a xenon lamp is 2-3000 hours, the equivalent to more than five years in normal use (20000 km/ year).

Checkout
At the home page you can choose if you want to see prices including or excluding VAT. All false orders and abuse of Strands online shop and associated pages will be reported to the police. Strands will do its utmost to assist the police in the investigation. We use IP tracking to save everything in a registry if problems should arise, this register is cleared when everything is completed.

Unpaid invoices are transferred to Inkasso agency for collection.

For current conditions regarding Bank payments, we refer to their websites.

Offers
Offers apply normally while in stock or lasts until a specified date.

With reservation for misprints and possible changes